SplashTech FAQ
SplashTech Pool Cleaning Service FAQ
Welcome to the FAQ page for SplashTech Pool Cleaning Service in Bakersfield, CA 93312. Serving all of Kern County, we’re dedicated to providing top-tier pool maintenance, repairs, and equipment installations. Below, we’ve compiled answers to the most common questions about our services, including our Green to Clean, Pool Repair, and Pool Equipment Installation offerings. If you don’t see your question here, contact us at (661) 602-3967 or ethan@splashtechllc.com for personalized assistance.
General Questions
1. What services does SplashTech Pool Cleaning Service offer?
SplashTech provides a full range of pool care services in Bakersfield, CA, including:
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Weekly Pool Cleaning: Chemical balancing, skimmer and pump basket cleaning, wall brushing, and equipment inspections.
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Green to Clean: Transforming neglected, green pools into clear, swimmable oases.
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Pool Repairs: Leak detection, pump and filter repairs, plaster dye testing, and more.
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Pool Equipment Installations: New pumps, filters, valves, gaskets.
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Referral Program: Earn discounts by referring friends and family to our services.
2. Where do you provide services?
We proudly serve all of Bakersfield, CA 93312, and the surrounding Kern County areas, including Rosedale, Greenacres, downtown Bakersfield, and beyond.
3. How can I book a service with SplashTech?
You can book online through our website’s booking page or call us at (661) 602-3967 to schedule a consultation or service appointment. We offer free quotes for all services.
4. Are your services eco-friendly?
Yes! We use non-toxic, eco-friendly chemicals and energy-efficient equipment to ensure safe, sustainable pool care that’s gentle on the environment and your family.
Weekly Pool Cleaning Service
5. What’s included in your weekly pool cleaning service?
Our weekly service includes:
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Testing and balancing chemical levels (chlorine, pH, alkalinity, etc.).
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Cleaning skimmer baskets and emptying the pump basket.
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Brushing pool walls and floors to prevent algae growth.
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Vacuuming debris from the pool bottom.
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Inspecting equipment (pumps, filters, heaters) for optimal performance.
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Providing repair recommendations if issues are detected.
6. How often should my pool be cleaned?
For most pools in Bakersfield, weekly cleaning is ideal to maintain water clarity and equipment health, especially given Kern County’s dusty climate and high temperatures. We can customize a schedule based on your pool’s needs.
Green to Clean Service
7. What is the Green to Clean service?
Our Green to Clean service is a specialized restoration process for pools with green, murky, or algae-infested water. We remove debris, treat the water with eco-friendly chemicals, overhaul the filtration system, and restore clarity, typically within a few days.
8. How long does the Green to Clean process take?
The timeline depends on the pool’s condition, but most transformations are completed in 2–5 days. Severe cases may require additional time for chemical treatments or equipment repairs.
9. Can you save a pool that’s been neglected for years?
Yes! Our Green to Clean service is designed for even the most neglected pools. We assess the pool’s condition, address structural and equipment issues, and restore it to a safe, swimmable state.
10. What types of pool repairs do you handle?
We offer comprehensive repairs, including:
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Leak detection and repair (plumbing, plaster, fittings).
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Pump and filter repairs or replacements.
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Plaster dye testing and resurfacing.
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Valve and pipe repairs.
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Heater and automation system troubleshooting.
11. How do you find pool leaks?
We use advanced techniques like dye testing for plaster cracks, pressure testing for plumbing leaks, and visual inspections for equipment issues to accurately locate and fix leaks.
12. What if my equipment needs to be replaced instead of repaired?
If a repair isn’t cost-effective, we’ll recommend high-quality, energy-efficient replacements and handle the installation. We provide upfront quotes and explain all options to help you decide.
Pool Equipment Installation Service
13. What equipment can SplashTech install?
We install a wide range of pool equipment, including:
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Variable-speed and single-speed pumps.
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Cartridge, sand, and DE filters.
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Multiport, diverter, and check valves.
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Pump gaskets and seals.
14. Why should I upgrade my pool equipment?
New equipment improves energy efficiency, water quality, and system reliability, reducing utility bills and maintenance needs. Modern pumps and filters also enhance water circulation and clarity.
15. How long does an equipment installation take?
Most installations, like pumps or filters, are completed in a few hours. Larger projects, such as automation systems, may take a day. We provide a timeline during your consultation.
16. How does the SplashTech Referral Program work?
Our referral program rewards current customers for referring friends or family to our weekly pool cleaning service:
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Referrer Reward: Get $10 off your monthly bill starting the following month for each successful referral.
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Referee Reward: The new customer receives a free pool chlorine float upon signing up for weekly service. Contact us for your unique referral code to start sharing and saving!
17. Are there limits to how many referrals I can make?
No! You can refer as many people as you’d like, and you’ll receive a $10 discount per successful referral, as long as they remain enrolled in weekly service.
Pricing and Payments
18. How much do your services cost?
Costs vary based on the service, pool size, and condition. We provide free, no-obligation quotes after assessing your pool. Our pricing is transparent, with no hidden fees.
19. What payment methods do you accept?
We accept major credit cards, debit cards, and electronic payments. Payment details are provided during the booking process or consultation.
Additional Information
20. Do you offer maintenance plans after repairs or installations?
Yes! Our weekly pool cleaning service is the perfect way to maintain your pool’s health after repairs or new equipment installations. We customize plans to include chemical balancing, cleaning, and equipment checks.
21. What makes SplashTech different from other pool service companies in Bakersfield?
SplashTech stands out for our:
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Certified, professional technicians with extensive training.
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Eco-friendly, sustainable practices.
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Comprehensive services, from cleaning to complex repairs and installations.
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Local expertise tailored to Bakersfield’s climate and pool needs.
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Commitment to customer satisfaction with a satisfaction guarantee.
22. Can you service commercial pools?
Yes, we service both residential and commercial pools in Bakersfield and Kern County. Contact us to discuss your commercial pool’s specific needs.
Have more questions or ready to schedule a service? Reach out to SplashTech Pool Cleaning Service today! Call us at (661) 602-3967, email us at ethan@splashtechllc.com, or visit our website to book online. We’re here to keep your pool sparkling, safe, and ready for enjoyment in Bakersfield, CA.
Dive into a Better Pool Experience
At SplashTech, we’re passionate about delivering exceptional pool care to our Kern County community. Whether you need a Green to Clean transformation, a critical repair, or a new equipment installation, our team is ready to exceed your expectations. Thank you for choosing SplashTech Pool Cleaning Service—your pool is in the best hands!